Terms of service
This website is operated by AlignLabs. Throughout the site, the terms “we”, “us” and “our” refer to AlignLabs. AlignLabs offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein and/or available by hyperlink.
These Terms apply to all users of the site, including without limitation browsers, customers, merchants, and content contributors.
Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
ONLINE STORE TERMS
By agreeing to these Terms, you confirm that:
- You are at least the age of majority in your state or country of residence
- You will not use our products for any illegal or unauthorized purpose
- You will not violate any laws in your jurisdiction while using the Service
Any breach of these Terms may result in immediate termination of your access to our services.
GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted across networks and adapted to technical requirements.
Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
PRODUCT INFORMATION & ACCURACY
We strive to ensure all product descriptions, pricing, images, and information are accurate; however, we do not guarantee that all content is error-free, complete, or current.
We reserve the right to:
- Correct errors or inaccuracies
- Change product information at any time without notice
- Limit quantities available for purchase
- Discontinue products without prior notice
Product images are for illustrative purposes only and may vary slightly from the actual product received.
HEALTH & WELLNESS DISCLAIMER
Products sold by AlignLabs are intended for general wellness, posture support, and lifestyle purposes only.
Our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
You should consult a qualified healthcare professional before using any posture, wellness, or wearable support product, particularly if you:
- Have existing medical conditions
- Experience chronic pain
- Are pregnant
- Have injuries or mobility limitations
Use of our products is at your own risk.
AlignLabs is not liable for injuries, discomfort, allergic reactions, misuse, or outcomes resulting from improper use of our products.
PRICING & PAYMENT
All prices displayed on our website are subject to change without notice.
We reserve the right to refuse or cancel any order at our discretion, including orders suspected of:
- Fraud
- Unauthorized resale
- Abuse of promotions
- Chargeback activity
If an order is canceled after payment has been processed, a refund will be issued to the original payment method where applicable.
SHIPPING & DELIVERY
Delivery estimates are provided as guidelines only and are not guaranteed.
AlignLabs is not responsible for delays caused by:
- Shipping carriers
- Customs processing
- Weather conditions
- High seasonal demand
- Incorrect customer information
- Events outside our control
Risk of loss transfers to the customer once the package has been handed to the shipping carrier.
Customers are responsible for providing accurate shipping information at checkout.
RETURNS & REFUNDS
All returns and refunds are governed by our Refund Policy.
We reserve the right to deny refund requests that:
- Violate our stated policies
- Show evidence of misuse or abuse
- Involve fraudulent claims or chargebacks
THIRD-PARTY SERVICES
Certain content, products, or services available through our website may include materials from third parties.
We are not responsible for examining or evaluating the accuracy of third-party services, websites, or tools and assume no liability for third-party materials or websites.
USER COMMENTS & FEEDBACK
If you submit comments, reviews, suggestions, testimonials, or other materials, you agree that we may use, edit, publish, reproduce, and distribute them without restriction or compensation.
We reserve the right to remove content that we determine to be unlawful, offensive, defamatory, misleading, or otherwise objectionable.
PROHIBITED USES
You are prohibited from using the website or its content:
- For unlawful purposes
- To violate laws or regulations
- To infringe intellectual property rights
- To harass, abuse, or discriminate against others
- To submit false or misleading information
- To upload malicious code or viruses
- To interfere with the security features of the Service
We reserve the right to terminate access for violations of these prohibited uses.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, AlignLabs and its affiliates, directors, employees, suppliers, and partners shall not be liable for any:
- Direct or indirect damages
- Lost profits
- Lost data
- Personal injury
- Emotional distress
- Business interruption
- Consequential or incidental damages
arising from your use of the website, products, or services.
Our total liability shall never exceed the amount paid by the customer for the product giving rise to the claim.
INDEMNIFICATION
You agree to indemnify and hold harmless AlignLabs from any claim, demand, liability, damage, or expense arising from:
- Your breach of these Terms
- Your misuse of the website or products
- Your violation of any law or third-party rights
GOVERNING LAW
These Terms shall be governed and interpreted in accordance with the laws applicable in the jurisdiction in which AlignLabs operates, without regard to conflict of law principles.
CHANGES TO TERMS
We reserve the right to update, modify, or replace any part of these Terms at any time by posting updates to our website.
It is your responsibility to review this page periodically for changes.
Continued use of the website following updates constitutes acceptance of those changes.
CONTACT INFORMATION
Questions regarding the Terms of Service should be sent to: